New audio system support service from C-TEC 

C-TEC Launches Dedicated Audio System Support Service

C-TEC Audio System Support Service has been introduced to provide enhanced technical guidance and design expertise across the company’s range of hearing assistance and voice alarm solutions.

The leading UK life-safety systems manufacturer has appointed audio specialist Tremayne Crossley to its sales and support team. Tremayne brings extensive experience in audio system design and installation, supporting customers with enquiries relating to hearing loop systems, infrared systems, thru-counter hearing assistance solutions, and voice alarm installations.

Strengthening Technical Expertise

Tremayne’s background includes many years at C-TEC’s sister company, SigNET AC, where he continues to play an active role. His specialist knowledge ensures that every audio-related project achieves optimal audibility, intelligibility, and long-term reliability critical performance factors in life-safety environments.

By adding a dedicated audio expert to its team, C-TEC is enhancing its ability to provide practical, project-specific advice during system specification, installation, and commissioning stages.

Supporting Compliance and Accessibility

Hearing loop and assistive listening systems are essential in public buildings to ensure accessibility and regulatory compliance. From commercial premises to residential developments and public-sector facilities, clear audio communication plays a vital role in inclusive safety strategies.

The new Audio System Support Service ensures customers can access expert advice when designing systems that meet both operational and legislative requirements.

Responding to Growing Demand for Lockdown & PA/VA Solutions

With increased demand for lockdown systems following the introduction of Martyn’s Law, many larger projects now require integrated public address and voice alarm (PA/VA) solutions. Tremayne will also support customers working on complex developments where clear emergency communication is critical.

His expertise ensures that larger installations benefit from correct system design principles, helping maintain clarity, reliability, and code compliance in high-occupancy environments.

Reinforcing Customer Commitment

Charlotte Manley, C-TEC’s Sales Director, commented:

“Tremayne is friendly, hugely knowledgeable and always happy to help. By providing his services as a go-to audio expert free of charge, we are reinforcing our commitment to delivering exceptional sales and technical support to all our customers as and when they need it.”

This move reflects C-TEC’s wider strategy to combine product innovation with accessible, high-quality technical support strengthening its reputation as a trusted UK manufacturer of open-protocol fire detection and alarm systems.

For more information, visit c-tec.com.