Fire Safety Supplier have been online since 2012 and is part of the Island Fire Protection Group. Island Fire Protection have been an established fire protection company for over 20 years, specialising in all aspects of the fire protection industry.
Fire Safety Supplier are committed to delivering the best in fire safety products for your domestic or commercial property. We have access to any product (even if it’s not featured on this website) and can deliver to any country, in any language at any time.
We are proud to offer the best in quality, service and price. If you can find a better, genuine price online, we’ll happily match it.
Orders and Returns
Goods Faulty on Arrival. If you are reporting faulty goods within 28 days of receipt (please note that for business customers, this is 14 days), and when the goods are returned to us complete, we will issue a full refund to you via your original payment method.
Goods Damaged in Transit. If the goods are damaged in transit, the Company request that the Customer report it to the Company within 24 hours from receipt of goods. If goods are visibly damaged on receipt, the Customer should sign the delivery note accordingly. Once the damaged goods have been collected and received back into the Companies warehouse, the Company will issue a full refund to the Customer via their original payment method.
Goods Faulty in Warranty Period . If the Customer is reporting faulty goods after 28 days of receipt, then provided the product is within its warranty period, the Customer is entitled to a warranty repair or replacement. In some cases, manufacturers provide warranty support and repair services and or telephone help facilities for the Customers convenience. This does not affect the Customers rights to claim against the Company under the Sales of Goods Act (as amended) if the goods do not conform to the contract and the manufacturer does not repair or replace the goods or offer the Customer an alternative remedy.